Frequently Asked Questions
CARE
All ceramic wares are microwave and dishwasher safe (top rack) unless otherwise stated. To increase the longevity of your pieces, hand washing is recommended. Avoid using harsh detergents and abrasive scrubbers.
FOOD SAFE
All stoneware and glazes used are lead free and food safe.
LOCAL PICK UP
If you're in the Ottawa area and would like to pick up your order in Barrhaven, please select the local pick up option at checkout. Orders will be available for pickup within 2-4 days. We will contact you via email/text to arrange details.
SHIPPING
Currently, shipping is only offered within Canada via Canada Post. The estimated delievery time includes processing and shipping time. Made to order items will require a longer creation and production time and therefore will be shipped later.
RETURNS
Our return policy can be found here.
HANDMADE
All pieces are handmade and therefore unique! There may be slight variation in size, shape, and color from the product photo in the shop and that which you will receive. We encourage you to embrace and appreciate the one of a kind nature of handmade pottery.
All prices are listed in Canadian dollars.